Privacy Policy

Last Updated: October 1, 2025

  1. Introduction

Welcome to Cosset Candles! We care about your privacy and are dedicated to protecting it. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website at [Your Website URL] (the “Site”).

  1. Information We Collect

We collect both personal and non-personal information from you.

  • Personal Information: This is any data that can identify you, like your name, email address, and payment details.
  • Creating an Account: We collect your name, email address, and password.
  • Purchases: When you buy from us, we gather your name, credit card info, billing and shipping addresses, and phone number.
  • Gifts: If you’re buying a gift, we also collect the recipient’s name and address.
  • Email Sign-ups: If you sign up for our newsletter, we get your email address. You might also receive emails about your orders or other updates.
  • Non-Personal Information: This includes details that don’t identify you directly but help us understand how you use our Site. This can include your device ID, IP address, and browsing information.
  1. How We Use Your Information

We use your information in the following ways:

  • To Enhance Your Experience: Personalize content and product recommendations based on your interests.
  • To Process Orders: Handle transactions smoothly and provide customer support.
  • To Communicate: Send updates about your orders, promotional offers, or surveys.
  • To Improve Our Services: Understand how our Site is used and make improvements.
  1. Cookies and Tracking

We use cookies—small files placed on your device—to remember your preferences and track your activity on our Site. Cookies help us provide a better experience but you can disable them in your browser settings if you prefer.

  1. Security

We use various security measures to protect your personal information, including secure servers and encryption. However, please be aware that while we strive to protect your information, no data transmission over the Internet can be guaranteed to be completely secure. We cannot promise that your information will always be safe from unauthorized access.

  1. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: Third parties who help us run our Site and process transactions.
  • Legal Requirements: If necessary, to comply with laws or protect our rights.
  1. Your Choices
  • Email Preferences: You can opt out of promotional emails by following the instructions in those emails or contacting us directly.
  • Cookies: You can adjust your cookie settings through your browser to control tracking and advertising.
  1. Data Access and Control

You can update or delete your information through your account settings. For requests related to data deletion or access, contact us at [Your Contact Email].

  1. Children’s Privacy

We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

  1. Contact Us

If you have questions about this Privacy Policy or need to update your information, please contact us:

  • Email: [Your Contact Email]
  • Phone: +92 313 3736021

Thank you for trusting Cosset Candles. Your privacy is important to us!

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